A New Standard For
Affinity Travel Management
vip service
Robust Online Booking Tools
Our state-of-the-art online booking tools will centralize your entire travel program while also promoting time and cost savings. These booking tools include significant discounts with vendors across the travel industry, as well as saved trip templates, traveler preferences, and personal/company information.
Experienced Travel Agents Worldwide
VIP’s veteran Travel Agents ensure our clients have a reliable solution regardless of their location around the globe. With an average agent-tenure of 22 years and 40+ locations worldwide, our talented and widespread team ensures your travel partner is one you can trust.
Reliable & Comprehensive Reporting
With access to hundreds of automated reports and consultation on how to interpret those most meaningful, we assemble a custom-portfolio of travel reports that are digitally delivered to clients weekly, monthly, and/or quarterly.
Strategic Account Management
Our clients are assigned an experienced Account Executive who acts as a liaison for your business with all things travel. This knowledgeable AE not only employs our Rapid Response Model for resolving any issues but also acts as a consultative guide to continuously optimize your travel program.
Innovative Technologies
Our Research & Development team helps our clients stay at the forefront of innovations across travel. Currently, some technologies our clients benefit from most include search tools & add-ons for finding the lowest fares, virtual credit card programs, and mobile apps with live-chats and flight notifications.
24/7 Customer Service Support
A problem situation arising outside of normal business hours is an unavoidable reality of corporate travel. However, our leading 24/7 Customer Service Support ensures your travelers have a real, experienced travel agent available to assist them around-the-clock.
Personalized Travel Programs
We believe that providing a true "VIP Service" is different across every client and situation. Because of this philosophy, we adapt our services to the goals of each specific client, and our relationships continuously mature as we grow and evolve together.
Quarterly Reviews & Industry Updates
In our reviews, your AE will meticulously scrutinize numerous reports, analyze the deficiencies and successes of your current policies, and make structural adjustments to continue improvement moving forward. Outside of reviews, your AE will regularly reach out with any relevant industry updates so you can focus on what your business does best.
Unused Ticket Management
Never lose the value of an unused ticket again. Our clients receive regular reports listing their company’s unused tickets and expiration dates, and our agents can help with any rebooking to ensure this value isn’t wasted.
Traveler Duty
of Care
Safety, security, and knowledge of your travelers' whereabouts are of crucial importance in today's world of corporate travel. With our tools, you are provided a technology that ensures peace-of-mind for your company and your travelers.
Travel Compliance Support
It is one thing to set useful rules and policies in your travel program, and another to get your travelers to actually adhere to them. With our Travel Compliance Support, you will be provided the technologies and assistance to ensure your policies are tracked and adopted.
Vendor Negotiation Services
At no additional cost, we arrange for corporate programs and/or contracts with your top-used vendors. This includes negotiated contracts with your company’s most frequented hotels, as well as rewards programs with airlines and car rental companies.